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§ Workflow · Patient ModepalmER AI Suite · emergency medicine

See the patient. The chart writes itself.

Patient Mode runs ambient capture during the encounter and auto-generates the HPI and Physical Exam, on a shift board that keeps every patient, active and completed, pending and signed, visible so you never lose where you are on each chart.

§ How it fits · in the suitepalmER AI Suite · emergency medicine

Where it fits in your shift.

palmER Patient Mode with ambient capture and auto-generated HPI

Patient Mode is the workflow built for the way ED encounters actually happen, interrupted, parallel, unscheduled. Use it on the patients where it helps; use Assistant Mode on the rest.

The board is the spine of the shift. It’s the reason interruption-driven charting works in this suite: you aren’t trying to remember where you were on each chart, the board is. And it’s the same board regardless of which mode you used to chart any given patient.

§ Capabilities · 06 listedpalmER AI Suite · emergency medicine

What it does on a real shift.

01Capability

Ambient capture, then discarded

Audio is transcribed and immediately discarded. No human-listenable audio is ever stored on our servers, so there is no recording to be discovered later; the only lasting record is the note you sign.

02Capability

HPI and Exam, on their own

The HPI Assistant generates the history from the encounter. The Physical Exam Assistant fills in what you examined. Both are complaint-specific.

03Capability

Active and completed in one view

Every patient on your board with their chief complaint, room, age, and documentation status, at a glance.

04Capability

Section-level completion

HPI, Exam, and MDM badges per patient. You see exactly what’s left to finish before sign-off.

05Capability

Switch without losing context

Pause, resume, move to another patient when you’re pulled away. The state of the chart you left is exactly where you left it.

06Capability

Pairs with the MDM Assistant

Once HPI and Exam are in, the MDM Assistant pulls from the whole picture to write the MDM.

§ palmER AI Suite · ai scribeemergency medicine · urgent care

The shift ends. So does the charting.

Start a trial tonight, paste your first chart, and watch the MDM build itself. Thirty days, no card, no auto-billing. If a note misses something, tell us. Clinicians read every report.