palmER User Guides

Emergency Medicine AI Documentation & Ambient Scribe

User guides for palmER AI Suite and palmEM AI. From ambient scribing to MDM generation, learn how to chart faster and document smarter in the ED.

Everything you need to get started with palmER AI Suite and palmEM AI. Quick-start guides, feature walkthroughs, troubleshooting, and more.

palmER AI Suite is an AI-powered documentation and ambient scribing platform built from the ground up for emergency medicine. palmEM AI is a mobile clinical reference app for instant bedside guidance.

These tools were built by emergency physicians who lived the same documentation burden you face every shift. We created what we needed ourselves, and now we're sharing it with our colleagues.

palmER AI Suite

Web-based AI documentation platform with ambient scribing and patient tracking. See your patients, auto-generate HPI, physical exam, and medical decision making notes. Cut charting time by up to 80% while improving quality and billing accuracy.

palmEM AI

Mobile emergency medicine reference app for iOS and Android. Instant access to clinical protocols, differential diagnoses, medication dosing, and AI-powered clinical guidance. Your pocket consultant.

Ambient Scribing & Patient Tracking

See your patients and let palmER generate your documentation while you focus on patient care.

Ambient Scribing

See your patient and palmER auto-generates your HPI and Physical Exam. No typing, no templates. The AI ambient scribe handles the documentation while you handle the patient.

Patient Management

Create and organize patient encounters on your personal digital track board. Track documentation status across HPI, Exam, and MDM for every patient on your shift.

Quick Start Guides

Getting Started with palmER AI Suite

From signup to your first chart in 5 minutes. Learn the documentation assistants that will immediately transform your workflow.

Getting Started with palmEM AI

Set up your mobile clinical reference. Configure bookmarks, customize search, and activate the AI assistant for instant bedside guidance.

MDM Assistant

The most powerful documentation tool in the Suite. Generate comprehensive medical decision-making notes that support billing and protect your practice.

Ambient Scribing Quick Start

Set up your microphone, scribe your first encounter, and see your HPI and Exam generated automatically. Get started with ambient clinical documentation in minutes.

palmEM AI Clinical Assistant

Ask any emergency medicine question and get instant, evidence-based answers. Generate discharge instructions, review protocols, check dosing, all from your phone.

Chart View

Review all auto-generated documentation in one unified view. Edit inline, refine with follow-up instructions, and navigate between versions. HPI, Exam, and MDM side by side.

Privacy & Security

Privacy and security aren't afterthoughts. They're foundational. palmER is HIPAA-compliant by design.

Your data is only used for one purpose: to respond to what you ask for. Nothing else.

  • No data is used for AI training.
  • No data is sold to anyone.
  • No audio a human could listen to ever exists. No one, including us, can ever listen to any encounter.
  • And with automatic deletion of patient data within 48 hours, we can't hand over what doesn't exist.

Need Help?

Can't find what you're looking for?

  • Use the search bar above to find specific topics
  • Browse the sidebar to explore all features
  • Check troubleshooting sections for common issues
  • Contact us - we're here to help

Thousands of emergency medicine clinicians use these tools every shift to document faster, practice smarter, and get home on time.

Learn more about our products: