Getting Started with palmEM AI

Your First Shift with palmEM AI

Once you've downloaded and signed in, you're ready to start using palmEM AI. This guide will walk you through the essential features and show you how to get the most out of the app during your clinical shifts.

Understanding the Interface

When you open palmEM AI, you'll see the home screen with several ways to access content:

Bottom Navigation Bar:

• Home: Returns you to the main screen with category browsing
• Search: Quick access to search functionality
• Bookmarks: Your saved topics for rapid access
• AI: The AI Reference assistant (your clinical consultant)

Home Screen:

• Categories: Browse clinical content organized by topic area (Cardiac, Trauma, Toxicology, Pediatrics, etc.)
• Recently Viewed: Quick access to topics you've looked at recently
• Featured Content: Important updates and commonly referenced topics

Browsing Clinical Content

Tip: Content is organized the way emergency physicians think - by chief complaint, body system, and clinical scenario. You'll quickly learn where to find what you need.

Using Search

The search function is the fastest way to find specific information:

Search Tips:

• Use abbreviations - "MI" works as well as "myocardial infarction"
• Try different terms - "chest pain" and "cardiac" both work
• Search is case-insensitive
• Common synonyms are recognized

AI Reference: Your Intelligent Assistant

The AI Reference is one of palmEM AI's most powerful features. Instead of searching for topics, just ask your clinical question:

The AI understands medical terminology and provides responses specifically tailored for emergency medicine practice.

Learn more about getting the most from the AI assistant in our AI Reference guide.

Bookmarks: Quick Access to Your Most-Used Content

Save topics you reference frequently for one-tap access:

To add a bookmark:

To access bookmarks:

When to use bookmarks:

Personal Notes: Customize Content for Your Practice

Add your own notes to any topic - institutional protocols, personal pearls, or department-specific guidance:

To add a note:

To view your notes:

• Notes appear within the topic where you added them
• Only visible to you (synced across your devices if signed in)

Great uses for notes:

• Your hospital's specific protocols that differ from standard guidelines
• Personal dosing preferences or clinical pearls
• Reminders about local resources or consultants
• Tips from experienced colleagues

Making palmEM AI Work for Your Workflow

During Resuscitations:

• Bookmark your critical care protocols (ACLS, PALS)
• Use search for quick medication doses
• Ask the AI for rare complications or unusual presentations

For Diagnostic Support:

• Ask the AI for differential diagnoses
• Use clinical calculators for risk stratification
• Review decision rules (NEXUS, PERC, Wells)

For Learning:

• Explore topics you don't see often
• Ask the AI to explain complex concepts
• Read protocols before your next shift starts

Offline Access

palmEM AI works offline after initial download. Clinical content is available even without internet connectivity. The AI Reference requires an internet connection, but all browseable content, search, bookmarks, and notes work offline.

Stay Updated

palmEM AI is regularly updated with new content, guideline changes, and features. Enable notifications to stay informed about important updates.

Get Help When You Need It

• Browse our feature guides for detailed walkthroughs
• Check troubleshooting for common issues
• Contact support with questions or feedback

We built palmEM AI based on feedback from thousands of emergency medicine clinicians. Your input helps make it better - let us know what you think.

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