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§ Compare · head-to-headpalmER-vs-cleo-health

ThemCleo Health.UspalmER.

The difference

Cleo's Encounter Intelligence measures your performance for the organization. palmER gets the work off your plate.

From the first workup to the last discharge, palmER puts MDM writing, clinical answers, consult preparation, and chart review in your hands. Built by emergency physicians. Ready for your next shift.

30 days · every tool · no credit card · no automatic billing

§ The differencepalmER AI Suite
Their focus

Cleo's Encounter Intelligence measures your performance for the organization.

Cleo offers acute-care notes, ED MDM, and individual subscriptions. Its Encounter Intelligence module adds organization-configured behavior feedback and revenue reporting.

✓ Your entire shift

palmER gets the work off your plate.

Keep multiple workups moving. Turn your chart into an EM-native MDM, get clinical answers, prepare consult calls, and review the chart before you sign. palmER also spots documentation needs for critical care, procedures, and sepsis and drafts the supporting notes. Finish with discharge instructions, work notes, and school notes. All in one subscription.

§ The record behind the recordcleo-health vs palmER AI Suite

You signed one note. What else still exists?

Cleo configures retention around an organization's requirements. palmER never stores ambient audio and deletes patient data within 24 hours.

Your signed note belongs in your EHR. The drafts, transcripts, and questions that helped you get there don't need a permanent home in your AI tool. With palmER, they expire automatically.

Cleo Health

What the public documents say.

Cleo's security FAQ describes retention configurable around organization requirements, with deletion on request or at contract end. No fixed public window is stated for audio, transcripts, drafts, or edits. Its privacy policy says named AI processors cannot train their models on submitted data and separately governs patient information by HIPAA and contract.

✓ palmER

Help on shift. Patient data gone within 24 hours.

Audio is never stored. Transcripts, drafts, edits, and questions automatically delete within 24 hours. Patient data is never used to train AI models.

Read the AI scribe data-retention guide →
§ The long tablecleo-health vs palmER AI Suite

palmER and Cleo Health compared.

✓ Yes~ Partial× No— Limited? Not publicly verified
What any scribe does
01Ambient documentation
Cleo Health✓Yes

Ambient Listening is a documented acute-care product.

palmER✓Yes

Ambient Scribe auto-generates HPI and Physical Exam from live encounters and adds the results, plans, consults, reassessments, and disposition discussed to the MDM, where they can be edited anytime; audio is transcribed and immediately discarded.

02HPI and Physical Exam generation
Cleo Health~Partial

Personalized acute-care notes are described, but separate HPI and Physical Exam assistants are not described on the reviewed pages.

palmER✓Yes

Dedicated HPI and Physical Exam Assistants with complaint-specific positives and negatives.

03Works with your EMR
Cleo Health~Partial

EHR integration opportunities are advertised, but a named integration included with an individual subscription is not established.

palmER✓Yes

Works alongside any EMR without requiring an integration.

04Public pricing
Cleo Health✓Yes

The public demo page lists a 50-patient trial and $199/month after it for individual clinicians; group and hospital pricing is not published.

palmER✓Yes

$199/month for clinicians. Approved students and residents pay $49/month after verification. Both include unlimited access to every tool.

05Public free trial
Cleo Health✓Yes

The public signup path advertises 50 free patients and says no credit card is required.

palmER✓Yes

Every tool free for 30 days. No credit card and no automatic billing.

What your shift needs
06Built for emergency medicine
Cleo Health✓Yes

Public pages explicitly serve emergency medicine and hospitalists and describe acute-care workflows.

palmER✓Yes

Built specifically for emergency medicine and urgent care by emergency physicians.

07Emergency medicine is the primary audience
Cleo Health~Partial

Emergency medicine and hospital medicine.

palmER✓Yes

Emergency and urgent care medicine.

08MDM depth and structure
Cleo Health✓Yes

Public ambient materials describe MDM that updates with added context, including re-evaluations and consults; comparative output quality was not tested.

palmER✓Yes

Writes a structured MDM from the chart and the clinical details captured by Ambient Scribe: differential, data reviewed, risk, clinical reasoning, and disposition.

09Chart paste to MDM
Cleo Health?Not publicly verified

A dedicated pasted-chart-to-ED-MDM workflow was not established in the reviewed pages.

palmER✓Yes

Paste your chart to draft an EM-native MDM in seconds. Review and update it as the encounter progresses.

10Differential diagnosis support
Cleo Health~Partial

High-risk presentation flags and clinical decision-score prompts are described; a structured differential tool is not described.

palmER✓Yes

Most Serious and Most Likely differential panels generate alongside the MDM.

11Multiple patients per shift
Cleo Health✓Yes

The clinician page explicitly describes multi-patient management.

palmER✓Yes

Tracks active and completed patients as multiple workups progress throughout the shift.

12Unified chart view
Cleo Health~Partial

Re-evaluations and consults can be added to a visit note; an equivalent unified chart view is not established.

palmER✓Yes

Unified Chart View renders HPI, Exam, and MDM together for review and refinement.

13Context-aware assistant
Cleo Health~Partial

Context-aware MDM and organization feedback are documented; a clinician-led conversational assistant is not described.

palmER✓Yes

Ask clinical questions with the case in context. palmER also spots documentation needs for critical care, procedures, and sepsis and drafts the supporting notes.

14Consult scripts
Cleo Health?Not publicly verified

Consult documentation and handoff notes are advertised; a dedicated upcoming-consult script is not described.

palmER✓Yes

ConsultER generates structured specialty consult scripts.

15Chart review
Cleo Health~Partial

Clinical decision-score prompts, high-risk flags, and coding feedback are documented; a clinician-requested whole-chart chart review is not established.

palmER✓Yes

Reviews the chart for missing or incomplete documentation before you sign.

16Integrated EM clinical reference
Cleo Health?Not publicly verified

An integrated emergency-medicine reference product is not described on the reviewed pages.

palmER✓Yes

Integrated palmEM AI knowledge base for instant EM clinical reference.

17Data retention
Cleo Health~Partial

Retention is configurable and deletion on request or at contract end is described; no fixed public window is stated for each encounter artifact.

palmER✓Yes

Encounter audio is not stored. Patient data automatically deletes within 24 hours and is not used to train AI models.

§ The verdictpalmER-vs-cleo-health · 2026
Your next shift

Less charting. More shift handled.

Your shift needs a clear MDM, a prepared consult call, and discharge papers the patient can use. palmER puts that work first, with clinical answers and chart review in the same workspace. It also spots documentation needs for critical care, procedures, and sepsis and drafts the supporting notes.

Get every tool for $199/month. Start with 30 days free, no credit card, and no automatic billing.

  • $199Per month · every tool included
  • 30Days free · no card
  • 24hPatient data · auto-deleted
§ Asked oftenpalmER-vs-cleo-health · faq

Asked often. Answered plainly.

01Is palmER a good Cleo Health alternative?+

Yes. palmER was built for emergency and urgent care clinicians who want help with their entire shift: EM-native MDM, multiple active workups, clinical answers, consult preparation, chart review, and discharge documents. You can start yourself, use it beside any EMR, and try every tool free for 30 days.

02How does Cleo Health fit emergency medicine?+

Cleo explicitly serves emergency medicine and hospitalists, with MDM, multi-patient management, re-evaluations, and supplemental documents. palmER was built specifically for emergency medicine and urgent care.

03Does Cleo Health offer a public free trial?+

Cleo advertises 50 free patients and a signup path with no credit card required. palmER offers a 30-day free trial with no credit card required.

04What does Cleo Health cost?+

Cleo's public demo page lists a 50-patient trial and $199/month after it for individual clinicians. Group and hospital pricing varies by size, needs, and products. palmER is $199/month for unlimited access to every tool. Approved students and residents pay $49/month after verification. The full-access 30-day trial requires no credit card and ends without automatic billing.

05What does Cleo Health retain after an encounter?+

Cleo's security FAQ describes retention configurable around organization requirements, with deletion on request or at contract end. No fixed public window is stated for audio, transcripts, drafts, or edits. Its privacy policy says named AI processors cannot train their models on submitted data and separately governs patient information by HIPAA and contract. palmER never stores encounter audio, automatically deletes patient data within 24 hours, and uses AI providers under zero-retention agreements.

06How does palmER compare on MDM?+

Paste your chart and palmER builds a structured ED MDM, including clinical reasoning, risk, and disposition. You do not need to write out the reasoning first. palmER also uses the results, plans, consults, reassessments, and disposition you discuss during ambient scribing, and updates an existing MDM when you discuss something new. Review the draft and paste it into your EMR. Cleo also describes MDM that updates as context is added to the note. With palmER, chart review, consult support, and emergency medicine reference are included alongside your MDM tools.

07What about EHR integration?+

Cleo advertises EHR integration opportunities. The reviewed product pages do not establish which integrations are included with an individual subscription. palmER works alongside any EMR without requiring an integration. You review the documentation and copy the final version into the chart.

§ Sources · Vendor-published pagespalmER-vs-cleo-health · refs

Every claim about Cleo Health on this page is grounded in the vendor's own public materials, linked below. Claims about palmER come from palm-er.com.

Read the full write-up: Who Is Your AI Scribe Working For?

Vendor plans and features change. Sources and review dates are listed above. Send a correction if a detail has changed.

§ Charting, solvedpalmER AI Suite · on shift

Put palmER to work. Your next shift is on us.

Start with your next patient: scribe the encounter or paste your chart, generate the MDM, and prepare the discharge. Get every palmER tool free for 30 days. Then $199/month. No credit card to start and no automatic billing.