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§ Compare · head-to-headpalmER-vs-freed

ThemFreed.UspalmER.

The difference

Freed is a visit scribe. palmER is built for your entire shift.

From the first workup to the last discharge, palmER puts MDM writing, clinical answers, consult preparation, and chart review in your hands. Built by emergency physicians. Ready for your next shift.

30 days · every tool · no credit card · no automatic billing

§ The differencepalmER AI Suite
Their focus

Freed is a visit scribe.

Freed centers on visit documentation, including an ED offering. Clinical Evidence starts with Core; patient-context chat, documents, and EHR Push are listed in Premier.

✓ Your entire shift

palmER is built for your entire shift.

Keep multiple workups moving. Turn your chart into an EM-native MDM, get clinical answers, prepare consult calls, and review the chart before you sign. palmER also spots documentation needs for critical care, procedures, and sepsis and drafts the supporting notes. Finish with discharge instructions, work notes, and school notes. All in one subscription.

§ The record behind the recordfreed vs palmER AI Suite

You signed one note. What else still exists?

Freed's recording and note retention depends on its settings and terms. palmER never stores ambient audio and deletes patient data within 24 hours.

Your signed note belongs in your EHR. The drafts, transcripts, and questions that helped you get there don't need a permanent home in your AI tool. With palmER, they expire automatically.

Freed

What the public documents say.

Freed's security page describes recording deletion after note completion and optional 30-day note deletion. Its Platform Terms let users delete recordings after processing or retain them with other data for 30 days or the agreement term; the 30-day option includes seven additional backup days. The terms permit AI/ML training with consent through platform settings.

✓ palmER

Help on shift. Patient data gone within 24 hours.

Audio is never stored. Transcripts, drafts, edits, and questions automatically delete within 24 hours. Patient data is never used to train AI models.

Read the AI scribe data-retention guide →
§ The long tablefreed vs palmER AI Suite

palmER and Freed compared.

✓ Yes~ Partial× No— Limited? Not publicly verified
What any scribe does
01Ambient documentation
Freed✓Yes

Freed documents live and file-upload capture, multiple voices, ambient-noise handling, and specialty templates.

palmER✓Yes

Ambient Scribe auto-generates HPI and Physical Exam from live encounters and adds the results, plans, consults, reassessments, and disposition discussed to the MDM, where they can be edited anytime; audio is transcribed and immediately discarded.

02HPI and Physical Exam generation
Freed~Partial

The ED page says Freed captures physical-exam details, but the note it generates is a SOAP note, a clinic format rather than an ED HPI and exam.

palmER✓Yes

Dedicated HPI and Physical Exam Assistants with complaint-specific positives and negatives.

03Works with your EMR
Freed✓Yes

The EHR Push page describes a Chrome extension that maps and transfers notes with one click into browser-based EHRs and names Athena, PracticeFusion, Tebra, and SimplePractice among more than a dozen claimed systems.

palmER✓Yes

Works alongside any EMR without requiring an integration.

04Public pricing
Freed✓Yes

The live pricing page rendered Starter at $39/month for up to 40 notes, Core at $79/month with unlimited notes and Clinical Evidence, and Premier at $104/month billed annually or $119/month monthly.

palmER✓Yes

$199/month for clinicians. Approved students and residents pay $49/month after verification. Both include unlimited access to every tool.

05Public free trial
Freed✓Yes

The current pricing and signup paths advertise a 7-day free trial with no credit card; Terms describe trial access as a set number of visits disclosed at signup.

palmER✓Yes

Every tool free for 30 days. No credit card and no automatic billing.

What your shift needs
06Built for emergency medicine
Freed~Partial

Freed has a dedicated ED Scribe page, but the note it describes is a SOAP note with codes, a clinic format, and an ED MDM is not described.

palmER✓Yes

Built specifically for emergency medicine and urgent care by emergency physicians.

07Emergency medicine is the primary audience
Freed×No

Multi-specialty; emergency medicine is not the primary audience.

palmER✓Yes

Emergency and urgent care medicine.

08MDM depth and structure
Freed?Not publicly verified

The reviewed pages do not establish a structured ED MDM with differential, risk, data reviewed, or disposition fields.

palmER✓Yes

Writes a structured MDM from the chart and the clinical details captured by Ambient Scribe: differential, data reviewed, risk, clinical reasoning, and disposition.

09Chart paste to MDM
Freed?Not publicly verified

A dedicated pasted-chart-to-ED-MDM workflow was not established in the reviewed pages.

palmER✓Yes

Paste your chart to draft an EM-native MDM in seconds. Review and update it as the encounter progresses.

10Differential diagnosis support
Freed~Partial

Clinical Evidence and clinical decision support are named, but an ED differential generator is not described.

palmER✓Yes

Most Serious and Most Likely differential panels generate alongside the MDM.

11Multiple patients per shift
Freed?Not publicly verified

An ED FAQ asks about multiple providers in a shift, but the reviewed page does not establish a multi-patient tracking surface.

palmER✓Yes

Tracks active and completed patients as multiple workups progress throughout the shift.

12Unified chart view
Freed?Not publicly verified

Visit summaries are described; a unified chart view is not established.

palmER✓Yes

Unified Chart View renders HPI, Exam, and MDM together for review and refinement.

13Context-aware assistant
Freed✓Yes

Freed advertises patient-context chat and Clinical Evidence with cited answers from more than 50 sources, sharpened to the patient.

palmER✓Yes

Ask clinical questions with the case in context. palmER also spots documentation needs for critical care, procedures, and sepsis and drafts the supporting notes.

14Consult scripts
Freed~Partial

Letters, referral letters, and patient instructions are documented; structured specialty consult scripts are not described.

palmER✓Yes

ConsultER generates structured specialty consult scripts.

15Chart review
Freed~Partial

Freed describes note consistency or accuracy checks and coding suggestions; a dedicated ED chart review is not described.

palmER✓Yes

Reviews the chart for missing or incomplete documentation before you sign.

16Integrated EM clinical reference
Freed~Partial

Clinical Evidence with cited sources is public, but an emergency-medicine-only reference product is not described.

palmER✓Yes

Integrated palmEM AI knowledge base for instant EM clinical reference.

17Data retention
Freed~Partial

Security materials describe deleting recordings after note completion; Terms also allow retaining recordings with other data for 30 days or the agreement term. Settings govern retention and training consent, with seven additional backup days under the 30-day option.

palmER✓Yes

Encounter audio is not stored. Patient data automatically deletes within 24 hours and is not used to train AI models.

§ The verdictpalmER-vs-freed · 2026
Your next shift

Less charting. More shift handled.

A lower subscription price does not finish the MDM or make the consult call. palmER earns its place by helping with the work around the note: clinical questions, chart review, discharge paperwork, and critical care, procedure, and sepsis documentation.

Get the whole workspace for $199/month. Try every tool free for 30 days, with no credit card and no automatic billing.

  • $199Per month · every tool included
  • 30Days free · no card
  • 24hPatient data · auto-deleted
§ Asked oftenpalmER-vs-freed · faq

Asked often. Answered plainly.

01Is palmER a good Freed alternative?+

Yes. palmER was built for emergency and urgent care clinicians who want help with their entire shift: EM-native MDM, multiple active workups, clinical answers, consult preparation, chart review, and discharge documents. You can start yourself, use it beside any EMR, and try every tool free for 30 days.

02How does Freed fit emergency medicine?+

Freed markets an ED Scribe, but the note it promises is a SOAP note with codes, a clinic format, within a product centered on independent practices. Its public pages do not describe an ED MDM. palmER was built specifically for emergency medicine and urgent care.

03Does Freed offer a public free trial?+

Public 7-day free trial with no credit card; the Platform Terms say the number of trial visits is disclosed at signup. palmER offers a 30-day free trial with no credit card required.

04What does Freed cost?+

The live pricing page rendered Starter at $39/month for up to 40 notes, Core at $79/month with unlimited notes and Clinical Evidence, and Premier at $104/month billed annually or $119/month monthly. Groups pricing is custom. palmER is $199/month for unlimited access to every tool. Approved students and residents pay $49/month after verification. The full-access 30-day trial requires no credit card and ends without automatic billing.

05What does Freed retain after an encounter?+

Freed's security page describes recording deletion after note completion and optional 30-day note deletion. Its Platform Terms let users delete recordings after processing or retain them with other data for 30 days or the agreement term; the 30-day option includes seven additional backup days. The terms permit AI/ML training with consent through platform settings. palmER never stores encounter audio, automatically deletes patient data within 24 hours, and uses AI providers under zero-retention agreements.

06How does palmER compare on MDM?+

Paste your chart and palmER builds a structured ED MDM, including clinical reasoning, differential, data reviewed, risk, and disposition. You do not need to write out the reasoning first. palmER also uses the results, plans, consults, reassessments, and disposition you discuss during ambient scribing, and updates an existing MDM when you discuss something new. A dedicated ED MDM workflow was not established in the Freed sources reviewed. With palmER, chart review, clinical answers, consult preparation, and discharge tools are included in the same subscription.

07What about EHR integration?+

Freed documents one-click Chrome-extension push into browser-based EHRs and names Athena, PracticeFusion, Tebra, and SimplePractice among more than a dozen claimed systems. palmER works alongside any EMR without requiring an integration. You review the documentation and copy the final version into the chart.

§ Sources · Vendor-published pagespalmER-vs-freed · refs

Every claim about Freed on this page is grounded in the vendor's own public materials, linked below. Claims about palmER come from palm-er.com.

  • 01Freed homepage ↗

    Current AI Scribe, Clinical Evidence with cited answers from 50+ sources, Coding Assistant, Front Desk, EHR sync, and independent-clinic positioning.

    Reviewed

  • 02Freed how it works ↗

    Patient-context visit summaries and chat before the visit; live or uploaded audio capture; codes, letters, and patient instructions after the visit; clinical terminology, templates, and accuracy checks.

    Reviewed

  • 03Freed ED Scribe ↗

    Emergency Department scribe page describes real-time SOAP notes, ICD-10 and CPT codes, template upload or customization, multiple voices, and ambient-noise handling.

    Reviewed

  • 04Freed pricing ↗

    Live pricing page rendered Starter at $39/month for up to 40 notes, Core at $79/month with unlimited notes and Clinical Evidence, and Premier at $104/month billed annually or $119/month monthly; Groups is custom; the trial is 7 days.

    Reviewed

  • 05Freed EHR Push ↗

    Chrome extension maps and transfers notes with one click into browser-based EHRs; names Athena, PracticeFusion, Tebra, and SimplePractice among more than a dozen claimed systems.

    Reviewed

  • 06Freed security ↗

    Recordings auto-delete after note completion; notes can be deleted manually or configured for 30-day auto-delete; page says AI is trained on de-identified notes.

    Reviewed

  • 07Freed Platform Terms ↗

    Terms permit use of submitted data for service improvement and AI/ML training with platform-settings consent, and describe retention of data and backups.

    Reviewed

Read the full write-up: palmER vs Freed

Vendor plans and features change. Sources and review dates are listed above. Send a correction if a detail has changed.

§ Charting, solvedpalmER AI Suite · on shift

Put palmER to work. Your next shift is on us.

Start with your next patient: scribe the encounter or paste your chart, generate the MDM, and prepare the discharge. Get every palmER tool free for 30 days. Then $199/month. No credit card to start and no automatic billing.