palmERFreed.palmER.
An ambient scribe sold directly to clinicians and smaller practices, with public pricing. Its listed specialties are outpatient-focused and do not include emergency medicine.
Freed
Freed is sold directly to clinicians, but its public product focus is scheduled outpatient visits. It does not describe an ED-specific MDM, differential, or shift workflow, and transcripts and notes are retained indefinitely by default.
When palmER is the right call.
When the chart is written between rooms, not after a scheduled visit. Chart-paste MDM with a real differential, a patient board for the shift, structured consult scripts, and a pre-sign-off check. Available directly, with no health-system purchase or IT rollout required. Encounter audio is never stored, and patient data automatically deletes within 24 hours.
You signed one note. What else still exists?
AI documentation can create more than the note you sign: audio, transcripts, draft notes, edits, prompts, and questions. What remains depends on the tool, the vendor's terms, and sometimes your health system's contract.
What the public documents say.
Audio deletes once the note completes (paused visits keep audio up to 28 days), but the verbatim transcript persists as long as the note exists, and notes are retained indefinitely by default unless the clinician enables 30-day auto-delete. Terms permit AI training on user data via a settings consent and grant Freed sole-discretion rights over de-identified data.
No lasting shadow record.
Encounter audio is never stored. Inputs, transcripts, chats, drafts, and questions automatically delete within 24 hours. AI providers operate under zero-retention agreements.
Seventeen rows. No spin.
Specialties listed are NPs, family medicine, internal medicine, psychiatry, mental health, pediatrics, OB/GYN, and functional medicine. Emergency medicine is not in the publicly listed specialty list.
Built by board-certified emergency physicians for ED/UC workflows.
MDM Assistant generates differential, risk stratification, disposition, and a Clinical Insights sidebar (Most Serious / Most Likely).
Ambient Scribe auto-generates HPI and Physical Exam from live encounters; audio is transcribed in real time and immediately discarded.
Dedicated HPI and Physical Exam Assistants with complaint-specific positives and negatives.
Paste a full chart into the MDM Assistant for a complete, defensible MDM in seconds.
Clinical decision support is named, but no ED-specific differential workflow is described.
Most Serious and Most Likely differential panels generate alongside the MDM.
Patient Mode panel for active and completed patients across the shift.
Unified Chart View renders HPI, Exam, and MDM together for review and refinement.
Visit preparation and patient summaries are named; an ED-specific context assistant is not described.
palmER Colab side panel inherits patient and conversation context automatically.
Patient instructions and referral letters are named; structured specialty consult calls are not described.
ConsultER generates structured specialty consult scripts.
Coding suggestions are named; a pre-sign ED chart review is not described.
Chart CheckER flags documentation gaps, billing opportunities, and medico-legal vulnerabilities before sign-off.
Integrated palmEM AI knowledge base for instant EM clinical reference.
Audio deletes once the note completes (paused visits keep audio up to 28 days), but the verbatim transcript persists as long as the note exists, and notes are retained indefinitely by default unless the clinician enables 30-day auto-delete. Terms permit AI training on user data via a settings consent and grant Freed sole-discretion rights over de-identified data.
Audio is never stored: it is transcribed in real time and immediately discarded. Everything else, inputs, transcripts, chats, and generated drafts, auto-deletes within 24 hours, and AI providers operate under zero-retention agreements.
Three tiers publicly listed: Starter $39/mo (up to 40 notes/month), Core $79/mo, Premier $119/mo (or $104/mo annually). Group pricing is custom.
Two tiers publicly listed: Clinician at $199/month and Trainee at $49/month for verified students and residents.
"Try for free" CTA is publicly available; 7-day free trial, no credit card needed.
30-day free trial, no credit card required.
Supports sending notes to browser-based EHRs; specific systems are not named.
Works alongside any EMR via copy and paste; no direct EHR integration.
Clinicians and small-to-midsize outpatient practices.
Emergency and urgent care clinicians, groups, and health systems.
Built broad, or built for the ED.
Freed is directly accessible for scheduled outpatient visits, not an emergency-medicine workflow. palmER is built for ED and urgent care charting, with chart-paste MDM, a structured differential, a multi-patient board, ConsultER, and Chart CheckER.
- 15s
- 30
- 24h
Asked often. Answered plainly.
How does Freed fit emergency medicine?+
Freed is not specifically positioned for emergency medicine. palmER is purpose-built around emergency-department documentation: chart-paste MDM with Most Serious / Most Likely differential, multi-patient panel, ConsultER, Chart CheckER, and the integrated palmEM AI clinical reference.
Does Freed offer a public free trial?+
Public "Try for free" entry point; 7-day free trial, no credit card needed. palmER offers a 30-day free trial with full access to every tool, no credit card required.
What does Freed cost?+
Three tiers publicly listed: Starter $39/month (up to 40 notes/month), Core $79/month, Premier $119/month (or $104/month annually). Group pricing is custom, and a separate Front Desk product starts at $149/month. palmER is publicly listed at $199/month for clinicians. Approved students and residents can apply for the $49/month trainee rate. The 30-day free trial includes every tool and requires no credit card.
What does Freed retain after an encounter?+
Audio deletes once the note completes (paused visits keep audio up to 28 days), but the verbatim transcript persists as long as the note exists, and notes are retained indefinitely by default unless the clinician enables 30-day auto-delete. Terms permit AI training on user data via a settings consent and grant Freed sole-discretion rights over de-identified data. palmER never stores encounter audio, automatically deletes patient data within 24 hours, and uses AI providers under zero-retention agreements.
How does palmER compare on MDM?+
The palmER MDM Assistant takes a full pasted chart and returns a complete MDM with clinically appropriate differential diagnoses, risk stratification, justification for orders and consultations, shared decision-making documentation, and support for appropriate E/M billing levels. The Most Serious and Most Likely differential panels and Clinical Insights sidebar generate alongside the MDM. Public materials for Freed do not detail an equivalent ED-specific MDM workflow.
What about EHR integration?+
Supports sending notes to browser-based EHRs; specific EHR partners are not named on the homepage. palmER works alongside any EMR via copy and paste, there is no integration step or IT setup required.
Every claim about Freed on this page is grounded in the vendor's own public materials, linked below. Claims about palmER come from palm-er.com.
- Freed, homepage and pricing ↗
Pricing tiers ($39, $79, $119/mo; Starter capped at 40 notes/month), specialty list (NP, FM, IM, Psych, Mental Health, Peds, OB/GYN, Functional), explicit "not made for massive healthcare systems", HIPAA + SOC 2, 7-day free trial with no credit card.
- Freed, security page and help center ↗
Audio recordings are deleted automatically once the note and quality checks complete (paused visits retain audio up to 28 days); transcripts persist with the note; notes are kept indefinitely by default or auto-deleted after 30 days (user setting); AI trained only on de-identified notes; US-only storage on Microsoft Azure.
Fairness note: vendors update positioning, pricing, and features over time. If something on this page is out of date, tell us. A physician reviews every report, and the page gets refreshed, whichever way the correction cuts.
Try the one built for your shift.
Start a trial tonight, paste your messiest chart, and read what comes back. Thirty days free, no card, no auto-billing.