palmERDragon Copilot.palmER.
Dragon Copilot is Microsoft's clinical documentation layer. palmER is your entire ED shift, in your hands.
From the first workup to the last discharge, palmER puts MDM writing, clinical answers, consult preparation, and chart review in your hands. Built by emergency physicians. Ready for your next shift.
Dragon Copilot is Microsoft's clinical documentation layer.
Dragon Copilot is a multi-specialty clinical assistant sold through representatives and partners. It includes clinical Q&A and patient documents; no public self-serve trial was found.
palmER is your entire ED shift, in your hands.
Keep multiple workups moving. Turn your chart into an EM-native MDM, get clinical answers, prepare consult calls, and review the chart before you sign. palmER also spots documentation needs for critical care, procedures, and sepsis and drafts the supporting notes. Finish with discharge instructions, work notes, and school notes. All in one subscription.
You signed one note. What else still exists?
Dragon Copilot retains audio, recognized text, transcripts, and flowsheet data up to 90 days; selected Customer Data is anonymized before model improvement. palmER never stores ambient audio and deletes patient data within 24 hours.
Your signed note belongs in your EHR. The drafts, transcripts, and questions that helped you get there don't need a permanent home in your AI tool. With palmER, they expire automatically.
What the public documents say.
The FAQ says audio, recognized text, transcripts, and flowsheet values are retained up to 90 days. Data-collection documentation also includes all versions of edited drafts, corrections, and signed documents as required service data without assigning that same duration. Microsoft says selected Customer Data is anonymized before model improvement.
Help on shift. Patient data gone within 24 hours.
Audio is never stored. Transcripts, drafts, edits, and questions automatically delete within 24 hours. Patient data is never used to train AI models.
palmER and Dragon Copilot compared.
Dragon Copilot describes ambient multi-party and multilingual capture with specialty-customizable clinical notes.
Ambient Scribe auto-generates HPI and Physical Exam from live encounters and adds the results, plans, consults, reassessments, and disposition discussed to the MDM, where they can be edited anytime; audio is transcribed and immediately discarded.
Specialty-customizable clinical notes and discrete flowsheet/clinical-data workflows are described; exact ED HPI/exam fields are not enumerated.
Dedicated HPI and Physical Exam Assistants with complaint-specific positives and negatives.
Dragon Copilot supports embedded partner EHR workflows that can deliver into the EHR, while standalone web/desktop/mobile workflows may require manual transfer after review; data export to Fabric is also documented.
Works alongside any EMR without requiring an integration.
The public product page directs visitors to contact a representative and publishes no price.
$199/month for clinicians. Approved students and residents pay $49/month after verification. Both include unlimited access to every tool.
No public self-serve trial or trial terms were found on the checked Microsoft product and documentation pages.
Every tool free for 30 days. No credit card and no automatic billing.
The current product page includes an Emergency Medicine customer story, while Dragon Copilot is positioned for many specialties and care settings.
Built specifically for emergency medicine and urgent care by emergency physicians.
Multi-specialty; emergency medicine is not the primary audience.
Emergency and urgent care medicine.
Public product materials describe cited questions, coding, summaries, and referral outputs but do not document structured ED MDM sections.
Writes a structured MDM from the chart and the clinical details captured by Ambient Scribe: differential, data reviewed, risk, clinical reasoning, and disposition.
A dedicated pasted-chart-to-ED-MDM workflow was not established in the reviewed pages.
Paste your chart to draft an EM-native MDM in seconds. Review and update it as the encounter progresses.
Questions can be answered from transcripts/notes and trusted medical references with citations, but a structured differential-diagnosis builder is not documented.
Most Serious and Most Likely differential panels generate alongside the MDM.
The checked materials do not describe an ED patient list or multi-patient tracking panel.
Tracks active and completed patients as multiple workups progress throughout the shift.
Dragon Copilot supports discrete flowsheet/clinical-data workflows and EHR delivery options; a standalone chart-view surface is not documented.
Unified Chart View renders HPI, Exam, and MDM together for review and refinement.
Answers questions from transcripts, notes, and medical references with citations.
Ask clinical questions with the case in context. palmER also spots documentation needs for critical care, procedures, and sepsis and drafts the supporting notes.
Referral-letter generation is publicly described; specialty-specific consult scripts are not documented.
ConsultER generates structured specialty consult scripts.
Coding suggestions and clinician review before finalization are described; a dedicated ED chart-quality review feature is not documented.
Reviews the chart for missing or incomplete documentation before you sign.
Dragon Copilot answers questions from trusted medical references with citations, but public materials do not establish an Emergency Medicine-specific reference library.
Integrated palmEM AI knowledge base for instant EM clinical reference.
Microsoft explicitly states audio, recognized text, transcripts, and flowsheet value data are retained up to 90 days; required service data also includes edited draft versions and signed documents without a separate duration on the checked page.
Encounter audio is not stored. Patient data automatically deletes within 24 hours and is not used to train AI models.
Less charting. More shift handled.
Your shift belongs to you. palmER gives you an EM-native MDM, clinical answers, consult preparation, chart review, and patient discharge documents in one workspace you can start yourself. Use the same workflow beside any EMR.
Every tool is included for $199/month. Try palmER free for 30 days with no credit card and no automatic billing.
- $199
- 30
- 24h
Asked often. Answered plainly.
Is palmER a good Dragon Copilot alternative?+
Yes. palmER was built for emergency and urgent care clinicians who want help with their entire shift: EM-native MDM, multiple active workups, clinical answers, consult preparation, chart review, and discharge documents. You can start yourself, use it beside any EMR, and try every tool free for 30 days.
How does Dragon Copilot fit emergency medicine?+
Dragon Copilot supports emergency medicine as one of multiple specialties; it is not exclusively positioned for the ED. palmER was built specifically for emergency medicine and urgent care.
Does Dragon Copilot offer a public free trial?+
No public self-serve trial or trial duration was found on the checked pages. palmER offers a 30-day free trial with no credit card required.
What does Dragon Copilot cost?+
Microsoft does not publish a Dragon Copilot price on the reviewed pages; access starts with a representative or partner. palmER is $199/month for unlimited access to every tool. Approved students and residents pay $49/month after verification. The full-access 30-day trial requires no credit card and ends without automatic billing.
What does Dragon Copilot retain after an encounter?+
The FAQ says audio, recognized text, transcripts, and flowsheet values are retained up to 90 days. Data-collection documentation also includes all versions of edited drafts, corrections, and signed documents as required service data without assigning that same duration. Microsoft says selected Customer Data is anonymized before model improvement. palmER never stores encounter audio, automatically deletes patient data within 24 hours, and uses AI providers under zero-retention agreements.
How does palmER compare on MDM?+
Paste your chart and palmER builds a structured ED MDM, including clinical reasoning, differential, data reviewed, risk, and disposition. You do not need to write out the reasoning first. palmER also uses the results, plans, consults, reassessments, and disposition you discuss during ambient scribing, and updates an existing MDM when you discuss something new. A dedicated ED MDM workflow was not established in the Dragon Copilot sources reviewed. With palmER, chart review, clinical answers, consult preparation, and discharge tools are included in the same subscription.
What about EHR integration?+
Standalone web/desktop/mobile workflows can require manual EHR transfer after review; embedded partner workflows can deliver into the EHR. Organizations can also export data to Microsoft Fabric. palmER works alongside any EMR without requiring an integration. You review the documentation and copy the final version into the chart.
Every claim about Dragon Copilot on this page is grounded in the vendor's own public materials, linked below. Claims about palmER come from palm-er.com.
- Microsoft Dragon Copilot product ↗
Describes ambient capture, specialty-customizable notes, cited clinical questions, coding and referral outputs, EHR integrations, and an Emergency Medicine customer story.
Reviewed
- Dragon Copilot overview ↗
Describes ambient capture, draft documentation, discrete flowsheet data, and standalone versus embedded EHR workflows.
Reviewed
- Dragon Copilot FAQ ↗
States audio, recognized text, transcripts, and flowsheet value data are retained up to 90 days and can be deleted through Purview.
Reviewed
- Dragon Copilot privacy whitepaper ↗
Describes captured audio/transcripts/draft edits and anonymization of selected Customer Data within 90 days for model improvement; models are trained on anonymized data.
Reviewed
- Dragon Copilot data collection ↗
Lists encounter audio, generated transcript, all versions of edited AI drafts/extracted data, corrections, final signed documents, and feedback/configuration as required service data.
Reviewed
- Dragon Copilot data export ↗
Describes organization export of transcripts, audio, and notes to Microsoft Fabric.
Reviewed
Read the full write-up: palmER vs Dragon Copilot
Vendor plans and features change. Sources and review dates are listed above. Send a correction if a detail has changed.
Put palmER to work. Your next shift is on us.
Start with your next patient: scribe the encounter or paste your chart, generate the MDM, and prepare the discharge. Get every palmER tool free for 30 days. Then $199/month. No credit card to start and no automatic billing.