palmERDeepScribe.palmER.
A health system or practice-purchased ambient documentation and coding tool focused on oncology and specialty clinics. Emergency medicine is not listed as a supported specialty.
DeepScribe
DeepScribe is sold to specialty practices and health systems rather than through direct self-serve access. Its public focus is oncology and scheduled specialty care, with no listed emergency-medicine workflow or published retention periods.
When palmER is the right call.
When the chart is written between rooms, not after a scheduled visit. Chart-paste MDM with a real differential, a patient board for the shift, structured consult scripts, and a pre-sign-off check. Available directly, with no health-system purchase or IT rollout required. Encounter audio is never stored, and patient data automatically deletes within 24 hours.
You signed one note. What else still exists?
AI documentation can create more than the note you sign: audio, transcripts, draft notes, edits, prompts, and questions. What remains depends on the tool, the vendor's terms, and sometimes your health system's contract.
What the public documents say.
No published retention periods for audio, transcripts, notes, or inputs: the privacy policy keeps data "as long as it remains necessary" and offers no deletion right. Terms of use permit machine learning on customer data and perpetual use of de-identified data; DeepScribe says its models were trained on 3M+ de-identified clinical conversations from its own platform.
No lasting shadow record.
Encounter audio is never stored. Inputs, transcripts, chats, drafts, and questions automatically delete within 24 hours. AI providers operate under zero-retention agreements.
Seventeen rows. No spin.
Focused on oncology and scheduled specialty care; emergency medicine is not a positioned specialty.
Built by board-certified emergency physicians for ED/UC workflows.
Public materials emphasize ambient capture, AI coding, and context-aware documentation; ED-specific MDM structure is not publicly described.
MDM Assistant generates differential, risk stratification, disposition, and a Clinical Insights sidebar (Most Serious / Most Likely).
Ambient Scribe auto-generates HPI and Physical Exam from live encounters; audio is transcribed in real time and immediately discarded.
Dedicated HPI and Physical Exam Assistants with complaint-specific positives and negatives.
Paste a full chart into the MDM Assistant for a complete, defensible MDM in seconds.
DeepScribe Assist is named for point-of-care insights.
Most Serious and Most Likely differential panels generate alongside the MDM.
Patient Mode panel for active and completed patients across the shift.
Unified Chart View renders HPI, Exam, and MDM together for review and refinement.
SmartPrep (pre-visit intelligence) and DeepScribe Assist are named.
palmER Colab side panel inherits patient and conversation context automatically.
ConsultER generates structured specialty consult scripts.
AI Coding for E/M, ICD-10, and HCC is an explicit module.
Chart CheckER flags documentation gaps, billing opportunities, and medico-legal vulnerabilities before sign-off.
Integrated palmEM AI knowledge base for instant EM clinical reference.
No published retention periods for audio, transcripts, notes, or inputs: the privacy policy keeps data "as long as it remains necessary" and offers no deletion right. Terms of use permit machine learning on customer data and perpetual use of de-identified data; DeepScribe says its models were trained on 3M+ de-identified clinical conversations from its own platform.
Audio is never stored: it is transcribed in real time and immediately discarded. Everything else, inputs, transcripts, chats, and generated drafts, auto-deletes within 24 hours, and AI providers operate under zero-retention agreements.
Pricing not publicly listed on the homepage.
Two tiers publicly listed: Clinician at $199/month and Trainee at $49/month for verified students and residents.
30-day free trial, no credit card required.
Featured integrations are Epic, OncoEMR, and iKnowMed; athenahealth and eClinicalWorks retain dedicated integration pages.
Works alongside any EMR via copy and paste; no direct EHR integration.
Specialty practices and health systems; access is organization-deployed.
Emergency and urgent care clinicians, groups, and health systems.
Built broad, or built for the ED.
DeepScribe is aimed at oncology and scheduled specialty care, not ED workflows. palmER is available directly and combines chart-paste MDM, Differential Diagnosis and Clinical Insights, a patient board, ConsultER, Chart CheckER, and palmEM AI Reference.
- 15s
- 30
- 24h
Asked often. Answered plainly.
How does DeepScribe fit emergency medicine?+
DeepScribe is not specifically positioned for emergency medicine. palmER is purpose-built around emergency-department documentation: chart-paste MDM with Most Serious / Most Likely differential, multi-patient panel, ConsultER, Chart CheckER, and the integrated palmEM AI clinical reference.
Does DeepScribe offer a public free trial?+
No public self-serve trial; access is arranged through a practice or health system. palmER offers a 30-day free trial with full access to every tool, no credit card required.
What does DeepScribe cost?+
Pricing not publicly listed on the homepage. palmER is publicly listed at $199/month for clinicians. Approved students and residents can apply for the $49/month trainee rate. The 30-day free trial includes every tool and requires no credit card.
What does DeepScribe retain after an encounter?+
No published retention periods for audio, transcripts, notes, or inputs: the privacy policy keeps data "as long as it remains necessary" and offers no deletion right. Terms of use permit machine learning on customer data and perpetual use of de-identified data; DeepScribe says its models were trained on 3M+ de-identified clinical conversations from its own platform. palmER never stores encounter audio, automatically deletes patient data within 24 hours, and uses AI providers under zero-retention agreements.
How does palmER compare on MDM?+
The palmER MDM Assistant takes a full pasted chart and returns a complete MDM with clinically appropriate differential diagnoses, risk stratification, justification for orders and consultations, shared decision-making documentation, and support for appropriate E/M billing levels. The Most Serious and Most Likely differential panels and Clinical Insights sidebar generate alongside the MDM. Public materials for DeepScribe do not detail an equivalent ED-specific MDM workflow.
What about EHR integration?+
Featured integrations: Epic, OncoEMR, and iKnowMed Generation 2; dedicated integration pages for athenahealth and eClinicalWorks. palmER works alongside any EMR via copy and paste, there is no integration step or IT setup required.
Every claim about DeepScribe on this page is grounded in the vendor's own public materials, linked below. Claims about palmER come from palm-er.com.
- DeepScribe, homepage ↗
Oncology and specialty-care positioning, ambient documentation and coding features, and supported EHR integrations.
- DeepScribe, privacy policy and terms ↗
Open-ended retention ("as long as it remains necessary"), no published deletion timelines; terms of use grant DeepScribe rights to use customer data with machine learning and AI and to retain and use de-identified data during and after the term.
Fairness note: vendors update positioning, pricing, and features over time. If something on this page is out of date, tell us. A physician reviews every report, and the page gets refreshed, whichever way the correction cuts.
Try the one built for your shift.
Start a trial tonight, paste your messiest chart, and read what comes back. Thirty days free, no card, no auto-billing.