palmER vs DeepScribe.
DeepScribe is built around specialty documentation. palmER is built around your ED shift.
Your ED shift is the whole job
DeepScribe is built around specialty documentation. palmER is built around your ED shift.
palmER turns chart input into an EM-native MDM, keeps active workups organized, and helps with the consult call and discharge paperwork. Clinical answers and chart review are part of the same workspace. Emergency physicians built it for that complete workflow, and you can use it beside any EMR.
Try every palmER tool free for 30 days. No credit card. No automatic billing.
At a glance
| palmER | DeepScribe | |
|---|---|---|
| Shaped around | Emergency and urgent care charting | Specialty documentation, with oncology-centered marketing; ED and urgent care are also supported |
| Note capture | Listens at the bedside, drafts HPI and Physical Exam | Ambient clinical notes |
| The MDM | A structured MDM: differential, risk, data reviewed, disposition | Not described in DeepScribe's public material |
| Work around the note | Clinical questions, consult scripts, discharge papers, pre-sign chart review, palmEM reference | Chart summaries, coding, and clinical questions; dedicated ED consult scripts and multi-patient tracking not established in reviewed sources |
| Reaching the chart | Copy and paste beside any EMR, no integration project | Supported EHR integrations; standalone use allowed under its terms |
| Buying it | Self-serve 30-day free trial, no credit card | Demo-oriented; public pricing and trial terms not published |
Paste the chart. Get the MDM, reasoning included.
An ED MDM needs to explain your reasoning to colleagues, coders, and later reviewers. It should connect the differential, data, risk assessment, and disposition decision.
Paste your chart into palmER. It builds the MDM, including the clinical reasoning that connects the findings, differential, risk, and disposition. Review the draft instead of reconstructing the encounter in a blank box.
palmER uses separate inputs for the bedside note and MDM. It listens during the bedside encounter to auto-generate your HPI and Physical Exam. Paste the available chart information into palmER to draft a structured MDM. You can do this before the workup is complete and update the draft as results return. It outlines the differential, risk considerations, data reviewed, consultant discussions, and disposition reasoning written in the plain language you would use when discussing a case with a colleague.
Patient tracking helps you return to a chart after an interruption. palmER also answers your clinical questions, reviews charts for missing documentation before you sign, writes custom discharge instructions and work and school notes, and drafts the consult call you are about to make. palmEM reference is built in, so looking something up does not mean leaving the chart.
Retention, privacy, and data security
palmER stores no audio. Transcripts, drafts, edits, and questions automatically delete within 24 hours, and your data never trains an AI model. Only the text you review and paste enters the EMR. We explain retention and discovery in what does your AI scribe save.
DeepScribe's privacy policy gives no fixed deletion window and allows retention beyond the customer relationship. Its terms permit service improvement using customer data and retention and use of de-identified data during and after the contract. With palmER, patient data has a specific 24-hour limit and is never used to train AI models.
Document the care that deserves its own note
From critical care and procedures to sepsis, palmER spots documentation needs and drafts the supporting notes, so your chart reflects the care you delivered. Review the draft, add your details, and finish the documentation without starting another note from scratch.
Put palmER to work on your next shift
Put your chart to work: draft the MDM, prepare the consult, check for documentation gaps, and send the patient home with clear instructions. palmER brings those jobs together with clinical answers and multiple active workups, wherever you practice.
Start yourself, beside your current EMR. Try every tool free for 30 days, then $199/month for unlimited access. No credit card to start and no automatic billing.
Start your 30-day free trial. Your next patient is a good place to start.
See the full palmER vs DeepScribe comparison for features, pricing, and sources.
Frequently asked questions
- Is palmER a good DeepScribe alternative?
- Yes. palmER was built for emergency and urgent care clinicians who want help with their entire shift: EM-native MDM, multiple active workups, clinical answers, consult preparation, chart review, and discharge documents. You can start yourself, use it beside any EMR, and try every tool free for 30 days.
- How does palmER compare on MDM?
- Paste your chart and palmER builds a structured ED MDM, including clinical reasoning, differential, data reviewed, risk, and disposition. You do not need to write out the reasoning first. A dedicated ED MDM workflow was not established in the DeepScribe sources reviewed. With palmER, chart review, clinical answers, consult preparation, and discharge tools are included in the same subscription.
- What does DeepScribe cost?
- DeepScribe does not publish a price on the reviewed pages; access starts with contacting sales. palmER is $199/month for unlimited access to every tool. Approved students and residents pay $49/month after verification. The full-access 30-day trial requires no credit card and ends without automatic billing.
- What does DeepScribe retain after an encounter?
- DeepScribe's Privacy Policy uses open-ended retention language, including retention as long as necessary and possible retention beyond the customer relationship. Its Terms permit Customer Data use for service operation and improvement, AI or ML applications, and retention or use of de-identified data during and after the term. No fixed public artifact deletion window was found. palmER never stores encounter audio, automatically deletes patient data within 24 hours, and uses AI providers under zero-retention agreements.
From the palmER clinical team — built by board-certified emergency physicians.
See the full comparison