palmERpalmER vs Suki.
Suki supports emergency medicine as part of a broader hospital-deployed product. palmER is available directly and built specifically for emergency medicine and urgent care.
Suki is used across multiple specialties and clinical settings, including emergency medicine and urgent care, and is deployed through hospitals and health systems.
palmER was built specifically for emergency medicine and urgent care by emergency physicians and is available directly to individual clinicians.
At a glance
| palmER | Suki | |
|---|---|---|
| Built for | Emergency medicine and urgent care | Multiple specialties and clinical settings |
| Ambient documentation | Drafts the HPI and Physical Exam automatically | Generates clinical documentation from the patient encounter |
| After the workup | Builds the MDM from the completed ED chart | No post-workup ED MDM workflow described in Suki's public materials |
| Other ED tools | Patient tracking, pre-sign chart review, discharge documents, consult support, palmEM reference | Not described as an ED-specific workflow in Suki's public materials |
| EMR workflow | Works alongside any EMR; no integration required | Requires EHR integration for integrated workflows |
| Access | Individual clinicians | Hospitals and health systems |
Who chooses the tool?
Suki is deployed through hospitals and health systems. palmER is available directly to individual emergency medicine and urgent care clinicians.
Your hospital may already provide an AI documentation tool. But what works for the organization does not always work best for you, the clinician at the bedside. If it does not fit your workflow, handle the MDM, or help throughout your entire shift, you should choose something that does.
palmER was built specifically for emergency medicine and urgent care, from the bedside out rather than the organization down.
Built for the organization or the shift
A hospital-deployed product has to work across different specialties, settings, and organizational workflows. palmER starts with the clinician working an emergency medicine or urgent care shift.
palmER helps you manage the whole shift, from documenting the initial encounter to keeping up with multiple workups, building the MDM, reviewing charts, communicating with consultants, and generating the documents your patients need for discharge.
It works alongside any EMR without requiring an integration project. You review the documentation, make any changes you want, and control exactly what enters the medical record.
What happens after the workup?
Suki publicly describes ambient documentation and other clinical documentation features, including support for emergency medicine and urgent care.
In the ED, much of the final chart develops after the initial patient conversation. Labs result, imaging is read, treatment takes effect, the patient is reassessed, consultants weigh in, and the disposition takes shape.
When the workup is complete, palmER uses the full encounter to build the MDM. Suki's public materials do not describe a post-workup ED MDM workflow.
What happens to your data?
palmER does not store encounter audio. Patient data automatically deletes within 24 hours, and nothing you enter is used to train AI models.
With any clinical AI tool, find out what happens to the audio, transcript, generated notes, prompts, questions, and anything else you enter. What is stored? For how long? What remains outside the chart?
We cover those questions in more detail in What Does Your AI Scribe Save?.
Which one fits?
Access to Suki generally depends on your hospital or health system adopting it.
If you work in emergency medicine or urgent care and want a private and secure platform built for the way your entire shift actually works, palmER was built for that.
Try palmER free for 30 days. No credit card required.
Or see the full palmER vs. Suki comparison.
From the palmER clinical team — built by board-certified emergency physicians.
Compare palmER and Suki