palmERWho Is Your AI Scribe Working For?
Your MDM, consult calls, and discharge papers need to get done. palmER puts that work first. Cleo's Encounter Intelligence puts organizational feedback at the center of its pitch.
You asked for help. What did you get?
Cleo's Encounter Intelligence measures your performance for the organization. palmER gets the work off your plate.
You have a chart to finish, a consultant to call, and a patient waiting for discharge instructions. palmER puts that work in one space: a clear MDM, a prepared call, clinical answers, chart review, and patient documents. Your AI scribe should earn its place by working for you.
Try every palmER tool free for 30 days. No credit card. No automatic billing.
Cleo's Encounter Intelligence page pitches feedback on clinician behavior configured by the organization, HCAHPS improvements, and dashboards tracking revenue and engagement with that feedback.
That is a product built to help an organization measure and shape encounters. Ask yourself: does this help me care for the next patient and finish the chart?
palmER starts with the work in front of you. Paste your chart to draft the MDM. Review a gap before signing. Prepare the consult call. Write the patient instructions. Each tool has a job you can recognize from your own shift.
Your reasoning, without all the typing
You know why you ordered the workup, what concerned you, and why you chose the disposition. Getting those decisions into the chart should not mean writing the encounter all over again.
palmER's MDM Assistant turns your chart into a structured MDM in seconds, including the clinical reasoning that connects the findings, differential, risk, and disposition. Review the draft, make your edits, and paste it into your EMR.
Use ambient scribing for your HPI and Physical Exam, or work directly from your existing chart. You do not have to dictate every decision aloud to get it documented. palmER gives you a first draft to work from, so you can spend less time writing the note and more time making sure it reflects the care you delivered.
Help with the work around the note
The MDM is only part of what has to get done. We built palmER to help throughout your shift:
- Chart CheckER reviews the chart for missing or inconsistent documentation before you sign.
- ConsultER prepares a focused script for the call you are about to make.
- DischargER drafts patient instructions, work and school notes, and other patient documents.
- palmER Colab lets you ask follow-up questions with the case in context, while palmEM AI Reference supplies emergency medicine reference answers.
You choose the task, review the result, and use it to finish the work in front of you.
Every tool. One subscription.
palmER is $199/month for unlimited access to every tool. The 30-day trial includes the full Suite, requires no credit card, and ends without automatic billing. Approved students and residents pay $49/month after verification and approval.
Cleo also lists $199/month for individuals. For $199 with palmER, you get the charting tools and the help around them in one subscription.
Your draft should not outlive its job
Our retention policy is clear: ambient audio is not stored, and patient data, including transcripts, drafts, edits, and questions, automatically deletes within 24 hours. Your inputs are never used to train AI models. You're in control of what goes into your EMR.
Cleo's security FAQ leaves retention periods configurable around an organization's requirements, with deletion on request or at contract end. With palmER, the 24-hour limit is part of the product.
For a closer look at those artifacts, read what does your AI scribe save?.
Document the care that deserves its own note
From critical care and procedures to sepsis, palmER spots documentation needs and drafts the supporting notes, so your chart reflects the care you delivered. Review the draft, add your details, and finish the documentation without starting another note from scratch.
Give yourself less work on your next shift
palmER was built to keep your shift moving: a clear MDM, a prepared consult call, customized discharge instructions. Review, finish the paperwork, and keep dispo'ing.
Start your 30-day free trial and put it to work on your next shift. See the full palmER vs Cleo Health comparison for more.
Frequently asked questions
- Does Cleo Health work for emergency medicine?
- Yes, Cleo publishes emergency medicine documentation and MDM features. palmER was built specifically for emergency and urgent care clinicians, with chart-based MDM, clinical questions, consult preparation, and patient documents in one workspace.
- How much does Cleo Health cost compared with palmER?
- palmER is $199/month, with every tool included. Approved students and residents pay $49/month. The full Suite is free for 30 days with no credit card and no automatic billing. Cleo also lists $199/month for individuals after a 50-patient trial.
- How long does Cleo Health keep patient data?
- Cleo describes retention configured around organization requirements, with deletion on request or at contract end. palmER publishes a specific limit: ambient audio is not stored and patient data automatically deletes within 24 hours.
From the palmER clinical team — built by board-certified emergency physicians.
See the full comparison