palmER User Guides
Introduction

Key Features and Benefits

Comprehensive overview of palmER AI Suite's documentation assistants and clinical tools that save time, improve quality, and reduce burnout.

Built Specifically for Emergency Medicine

palmER AI Suite isn't a generic documentation tool adapted for healthcare. It was designed from the ground up by emergency physicians who understand the unique challenges of ED documentation.

Every feature reflects the reality of emergency medicine:

  • High-acuity, time-sensitive decisions that need clear documentation
  • Complex medical decision-making that must be defensible
  • Constant interruptions requiring tools that work fast
  • Medico-legal scrutiny demanding thorough, thoughtful documentation

AI-Powered Documentation Assistants

palmER AI Suite's core strength is its specialized AI assistants that understand emergency medicine workflows and generate professional documentation in seconds.

MDM Assistant: Complete MDM Notes in Under 10 Seconds

The MDM (Medical Decision Making) Assistant is palmER's flagship feature.

How it works:

Copy and paste your chart data

Include HPI, vitals, labs, imaging, and any other relevant clinical information.

Click generate

The AI processes your input and creates a comprehensive MDM note.

Get a complete MDM note in seconds

Review and edit the output to match your clinical assessment.

What it generates:

  • Clinically appropriate differential diagnoses (both "must rule out" and "most likely")
  • Risk stratification and medical necessity documentation
  • Justification for orders, consultations, and disposition
  • Clear documentation of shared decision-making
  • Support for appropriate E/M billing levels

Real User Feedback

"palmER cut my documentation time in half. I paste in my chart, get a complete MDM note, then just edit for accuracy. It captures clinical nuances I'd forget to document at 4 AM. The MDM assistant alone is worth the subscription."

Learn more about MDM Assistant

HPI Assistant: Turn Brief Input Into Complete Histories

Stop typing lengthy histories from scratch.

How it works: Enter a brief summary like: 45 yo M, chest pain x 2 hours, radiates to jaw, diaphoretic, no prior cardiac hx

What you get: A complete, professionally written HPI with:

  • Proper narrative structure
  • Complaint-specific pertinent positives and negatives
  • Appropriate detail level
  • Consistent style matching your preferences

Saves 5-10 minutes per chart while ensuring you don't miss important elements.

Learn more about HPI Assistant

Physical Exam Assistant: Chief Complaint-Specific Documentation

Generate focused physical exam documentation tailored to the patient's presentation.

No more:

  • Generic "normal" templates
  • Copy-paste documentation that looks suspicious
  • Forgetting to document relevant systems

Instead:

  • Complaint-appropriate system reviews
  • Professional, varied language
  • Consistent quality across all charts
  • Focused on relevant findings

Learn more about Physical Exam Assistant

Chart CheckER: Pre-Sign-Off Quality Assurance

Before you sign your chart, run it through Chart CheckER.

What it analyzes:

  • Documentation completeness
  • Billing optimization opportunities
  • Medico-legal vulnerabilities
  • Clinical clarity and defensibility

What you get:

  • Specific suggestions for improvement
  • Flags for missing critical elements
  • Billing level verification
  • Peace of mind before signing

Think of it as having a documentation mentor review every chart.

Learn more about Chart CheckER

ConsultER: Structure Specialist Consultations

Calling a consultant at 2 AM about an equivocal CT finding? ConsultER helps you organize your presentation.

Generates:

  • Structured consult scripts
  • Clear communication of clinical urgency
  • Concise summary of workup to date
  • Specific request with justification
  • Strategies for handling pushback

Makes difficult conversations easier and more effective.

Learn more about ConsultER

palmEM AI Reference: Instant Clinical Guidance

The same AI-powered emergency medicine knowledge base from the palmEM mobile app, integrated into your documentation workflow.

Use it for:

  • Clinical questions during documentation
  • Verifying treatment protocols
  • Generating patient discharge instructions
  • Creating work/school notes
  • Quick reference without leaving your workflow

No more switching to UpToDate mid-chart. Ask your question, get your answer, keep documenting.

Learn more about palmEM AI Reference

Real-World Benefits

These aren't marketing promises - they're outcomes reported by emergency physicians using palmER AI Suite daily:

Massive Time Savings

1-2 hours saved per shift on documentation.

Think about what you could do with an extra 10 hours per week:

  • Actually leave on time at the end of your shift
  • Spend more time with patients instead of the computer
  • Take a real lunch break
  • Reduce take-home charting to zero

The time savings alone pays for the subscription many times over.

Improved Billing Accuracy

Capture appropriate E/M levels without gaming the system.

The MDM Assistant ensures your documentation accurately reflects the complexity of your medical decision-making. Many users find their charts now consistently support higher - but appropriate - E/M levels because the documentation finally matches the care they're providing.

This isn't about upcoding. It's about getting credit for the work you're actually doing.

Enhanced Documentation Quality

Professional, defensible notes that demonstrate clinical reasoning.

Generic templates and copy-paste documentation don't show your thinking. palmER-generated notes clearly demonstrate:

  • Comprehensive differential diagnosis consideration
  • Risk stratification and medical necessity
  • Clinical reasoning behind orders and consultations
  • Shared decision-making documentation

If you ever face a lawsuit or peer review, you'll be glad you used palmER.

Reduced Cognitive Load

Let AI handle the tedious parts so you can focus on clinical thinking.

You shouldn't have to remember to document every element of medical decision-making while also managing a critically ill patient. palmER handles the documentation structure and completeness - you just verify accuracy and add clinical nuance.

Better Work-Life Balance

Finish charting during your shift instead of taking work home.

No more logging in from home to close charts. No more sacrificing family time to documentation. When your shift ends, you're actually done.

Consistent Documentation Quality

Every chart meets professional standards regardless of time pressure or fatigue.

Your 3 AM chart for patient #25 will be just as thorough and well-documented as your first chart of the shift. No more documentation quality degrading as you get tired.

Who Benefits Most?

Individual clinicians benefit from time savings, better documentation, and improved work-life balance.

Group practices benefit from consistent documentation quality across all providers and optimized billing capture.

Healthcare systems benefit from reduced clinician burnout, decreased medico-legal risk, and improved revenue integrity.

Try It Free for 30 Days

Experience These Benefits Yourself

No credit card required. Full access to all features. Cancel anytime.

Start your free trial: platform.palm-er.com/signup

Most users know within their first shift whether palmER AI Suite will transform their documentation workflow. The 30-day trial gives you plenty of time to integrate it into your practice and see the results.