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User Guides

palmER AI Suite and palmEM AI: Guides and Setup.

Chart faster with palmER: AI ambient scribing, HPI/Exam/MDM notes, and clinical decision support built for emergency medicine and urgent care.

Everything you need to get started with palmER AI Suite and palmEM AI. Quick-start guides, feature walkthroughs, troubleshooting, and more.

palmER AI Suite is an AI-powered documentation and ambient scribing platform built from the ground up for emergency medicine, available on the web and as a mobile app for iOS and Android. palmEM AI is a separate mobile clinical reference app for instant bedside guidance.

These tools were built by emergency physicians who lived the same documentation burden you face every shift. We created what we needed ourselves, and now we're sharing it with our colleagues.

Ambient Scribing & Patient Tracking

See your patients and let palmER generate your documentation while you focus on patient care. Scribe right at the bedside with the palmER mobile app for iOS and Android.

Quick Start Guides

Privacy & Security

Privacy and security aren't afterthoughts. They're foundational. palmER is HIPAA-compliant by design.

Your data is only used for one purpose: to respond to what you ask for. Nothing else.

  • No data is used for AI training.
  • No data is sold to anyone.
  • No audio is ever stored on our servers or sent to any third party. No one, including us, can ever listen to any encounter.
  • And with automatic deletion of patient data within 24 hours, we can't hand over what doesn't exist.

Need Help?

Can't find what you're looking for?

  • Use the search bar above to find specific topics
  • Browse the sidebar to explore all features
  • Check troubleshooting sections for common issues
  • Contact us - we're here to help

Thousands of emergency medicine clinicians use these tools every shift to document faster, practice smarter, and get home on time.

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